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Reservation app hits the numbers

US hotel operator La Quinta has launched a smartphone reservation app that allows users to reserve a room using just their phone number. The instant reservation will be held for up to four hours, without the need for a credit card, the security method traditionally required.

While currently operating solely across La Quinta’s portfolio of 800 hotels in the USA, Canada and Mexico,...

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Slow progress at Orbitz Worldwide

Orbitz Worldwide has succeeded in reducing losses, helped by continuing improvements from its European focused Ebookers division. And on the back of a positive first quarter, analysts have increased their expected outturn for 2012, but remain concerned that the company will fail to halt the decline in OTA sales volume. 

Ebookers delivered a 33% increase in revenues, helping to...

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Tripadvisor upbeat but upsets with frequent flyer link

Tripadvisor’s first ever set of quarterly figures beat market expectations, with revenues up to USD183.7m, 23% ahead of the same period a year previously. Net income was up just 2% on the same basis.

The figures were helped by a 20% year on year increase in click-based advertising revenues, while subscription revenue advanced well, albeit from a low base.

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Smart rooms require smart networks

Technology will never replace human hospitality, believes Michael Levie, head of operations at CitizenM hotels.

But if technology lives in a guest’s life when he is not staying at hotels, then it is essential for hotels to offer it when the guest does stay.

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